Privacy Policy

Last Updated: November 17, 2025

FusionX ("we", "our", "us") operates the website fusionx.glitzfusion.in. We are committed to protecting your privacy and ensuring a safe online experience.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, purchase tickets, register for events, or interact with any FusionX services.

By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect two types of information:

1.1. Personal Information

When you engage with FusionX, you may provide:

  • • Full Name
  • • Email Address
  • • Phone Number
  • • Date of Birth (for age-restricted events)
  • • Billing Address (if required)
  • • Payment-related details (processed via secure third-party gateways)
  • • ID Proof (for VIP events or age verification)
  • • Social media handles (if login/marketing permissions are given)

1.2. Non-Personal Information

Automatically collected through website usage:

  • • Browser type
  • • Device information
  • • IP address
  • • Pages visited
  • • Session duration
  • • Click behavior
  • • Cookies and analytical tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

FusionX uses collected information to:

2.1. Deliver Core Services

  • • Process ticket purchases
  • • Generate and send digital passes
  • • Verify age/identity for selected events
  • • Provide customer support
  • • Communicate event updates, timings, safety guidelines, etc.

2.2. Improve User Experience

  • • Website performance optimization
  • • User behavior analysis
  • • Event and content personalization

2.3. Marketing & Communication

With your consent, we may use your information to send:

  • • Event announcements
  • • Early-bird offers
  • • Discounts and promotions
  • • Updates on upcoming FusionX events

You may opt-out anytime by clicking "unsubscribe" or contacting us.

3. Payment Information

FusionX does not store your credit card, debit card, UPI, or banking information.

All payments are securely processed by trusted third-party gateways (e.g., Razorpay, Stripe, Paytm, etc.).

These platforms comply with industry security standards such as PCI-DSS.

4. How We Share Your Data

We respect your privacy. We do NOT sell or rent your data.

We may share your information only with:

4.1. Service Providers

  • • Payment gateways
  • • SMS/email service providers
  • • Event venues or partners (only if required for entry or security)

4.2. Legal Requirements

We may share information if required by:

  • • Law enforcement
  • • Court order
  • • Government authorities

This will only be done when legally necessary.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • • Improve site functionality
  • • Remember your preferences
  • • Analyze traffic & user behavior
  • • Enhance event discovery and personalization

You can disable cookies via your browser settings, but certain website functions may not work properly.

6. Data Protection & Security

We use industry-standard security measures to protect your data including:

  • • SSL Encryption
  • • Firewall protection
  • • Restricted-access servers
  • • Secure third-party payment gateways

However, no system is 100% secure. Users share information at their own risk.

7. Data Retention

We retain your information only as long as necessary for:

  • • Legal compliance
  • • Event participation
  • • Customer support
  • • Accounting or audit requirements

You may request deletion of your data anytime (unless legally restricted).

8. Age Restrictions

FusionX does not knowingly collect personal information from individuals under 18 years without parental consent.

Age-restricted events (18+/21+) require valid ID proof at entry.

9. Your Rights

Depending on your location and applicable laws, you may:

  • • Request access to your data
  • • Request correction or updates
  • • Request deletion of your information
  • • Opt-out of marketing communications
  • • Request details of how your data is used

Contact us to raise any such request.

10. Third-Party Links

Our website may link to:

  • • Social media platforms
  • • Payment gateways
  • • Partner event pages
  • • External resources

FusionX is not responsible for external privacy practices.

We recommend reading third-party privacy policies.

11. Changes to This Policy

FusionX may update this Privacy Policy at any time. Changes will be posted with a new "Last Updated" date.

Continuing to use the website after updates means you accept the changes.

12. Contact Information

For any privacy-related questions, concerns, or data requests:

📍FusionX, Mumbai, India

Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.

If you have any questions about this Privacy Policy, please don't hesitate to contact us.